Privacy

Privacy Policy

This page explains what information MoovMail processes, why we process it, and the choices available to customers and mailbox users.

Last updated: May 13, 2026

Information we collect

We collect account, organization, billing, support, and service usage data needed to provide business email, onboarding, migration, and administrative features.

Mailbox content, attachments, recovery details, DNS configuration inputs, and audit events may be processed when customers use the product.

How we use data

We use data to operate mail services, authenticate users, secure accounts, process payments, support migrations, respond to incidents, and improve reliability.

We do not sell customer data. Access is limited to personnel and subprocessors with a legitimate operational need.

Retention and security

Customer data is retained for as long as the account remains active or as needed to meet contractual, legal, and security obligations.

We use layered access controls, logging, encrypted transport, and administrative safeguards to reduce unauthorized access and misuse.

Customer choices

Customers can request updates or deletion of certain account data, subject to security, backup, billing, and legal requirements.

Questions about privacy requests can be sent to support@moovmail.com.